🛡️ Safe Gaming

aa71 Responsible Gaming

Play safely while keeping it fun — aa71 is always by your side with the right tools and support.

Our Commitment

Gaming should be fun, not stressful

aa71 believes online gaming is an entertainment activity — not a source of income or a solution to financial problems. Protecting every player on our platform is our top priority. That is why we have built multiple responsible gaming tools that help you control your gaming experience on your own terms.

Gambling can be enjoyable, but for some people it can become a problem. aa71's responsible gaming policy ensures you always stay in control. We encourage you to set healthy boundaries, take breaks, and seek help when needed.

21+
Age Restriction

For 21+ only

All gaming services on aa71 are available only to individuals aged 21 and above. It is our responsibility to protect minors from gaming. We verify age during registration and may request additional proof in any case where we have doubts.

If you believe a minor you know is using this platform, please notify our support team immediately. We will act quickly.

Protection Tools

Stay in control

aa71 gives you the following tools to keep your gaming experience healthy and safe.

Deposit Limits

Set a limit on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase a limit, which protects you from making rushed decisions.

Session Time Limits

Decide in advance how many hours a day you want to play. When the set time is up, aa71 will alert you and there will be an option to end the session automatically. This tool is highly effective at preventing you from spending too much time gaming.

Self-Exclusion

If you feel you need a break for a while, use self-exclusion. This option lets you suspend your account for as little as 7 days or permanently. Permanent self-exclusion cannot be reversed.

Time-Out Break

Use a time-out for a short-term break. You can set a time-out from 24 hours up to 6 weeks. During this time you will not be able to log in to aa71, but your account will not be deleted.

Gaming History Review

View a complete history of your gaming activity — how much you have deposited, how much you have withdrawn, and how long you have played in total. Understanding your patterns makes it easier to make informed decisions.

24/7 Support

aa71's support team is available seven days a week, twenty-four hours a day. If you want to talk about a gaming concern, reach out via live chat or email — you will get a response in both Bengali and English.

Awareness

Recognise the signs of problem gambling

Certain signs indicate that gaming is having a negative impact on your life. Be honest with yourself and ask yourself the questions below:

  • Are you playing repeatedly to try to win back money you lost?
  • Are you hiding your gaming from family or friends?
  • Are you neglecting work, studies, or family relationships?
  • Are you borrowing money or dipping into savings to gamble?
  • Do you want to stop playing but find you cannot?
  • Are you constantly thinking about gaming?

If you notice even one of the signs above in yourself, contact aa71 Support right away or activate self-exclusion. Asking for help is a sign of strength, not weakness.

Healthy Habits

Tips for safe gaming

Follow these habits for an enjoyable experience on aa71:

✅ Do

  • Set a budget in advance and stick to it
  • Treat gaming as entertainment
  • Take regular breaks
  • Play with a clear head
  • Accept that losses are a normal part of the game

❌ Avoid

  • Do not play hoping to win back losses
  • Do not play when you are stressed or anxious
  • Do not play with borrowed money
  • Do not think of gaming as a way to earn income
  • Do not play under the influence of alcohol or when you are tired
Step by Step

How to use the tools

Log in to your aa71 account and activate these tools easily:

  1. Log in to your aa71 account.
  2. Go to the "Account Settings" section.
  3. Click on the "Responsible Gaming" tab.
  4. Select the tool you want (deposit limit, session time limit, time-out, or self-exclusion).
  5. Set the amount or time and confirm.

If you have any trouble activating a tool or need direct assistance, contact us via live chat.

Support

We are here for you

If you have any concerns or questions about gaming, aa71's support team is always ready to help. Our team can communicate in both Bengali and English.

Live Chat

Instant 24/7 support. Talk to us via the chat box at any time.

Email Support

[email protected] — share your concern with us in complete confidence.

All responsible gaming requests are handled with the strictest confidentiality. Your information will never be shared with any third party.

FAQ

Questions & Answers on responsible gaming

After logging in, go to the "Responsible Gaming" section in your Account Settings. There you will find options to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Lowering a limit happens right away, but if you want to increase it, you will need to wait a set period of time.

No, self-exclusion does not delete your account — it is only suspended. Your balance and history will remain safe. Except for permanent self-exclusion, once a temporary exclusion period ends you will be able to use your account again. Permanent self-exclusion cannot be reversed once applied.

A time-out is a short-term break — typically from 24 hours up to 6 weeks. Once the period ends, your account becomes active again automatically. Self-exclusion is for a long-term or permanent break — it is a stricter measure and reactivating your account is a more involved process.

If you feel that a family member is gaming excessively or being harmed by it, have an open conversation with them. Let aa71 Support know — we can take the necessary steps. Most importantly, encourage the person involved to seek professional help.

No. During self-exclusion or a time-out, aa71 sends no promotional communications. We believe it is our responsibility to keep you free from unnecessary contact while you are taking a break from gaming.

Seeking support from a mental health professional or counsellor is highly effective for gaming-related issues. In Bangladesh, you can contact local hospitals and clinics for mental health services. The aa71 Support team can also point you in the right direction.

The right way to enjoy entertainment — with aa71

Play responsibly and enjoy yourself. Browse our games or read the FAQ for any questions you may have.

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