aa71's Privacy Policy

To ensure a safe and seamless experience on the aa71 platform, we collect certain personal information. The types of information are detailed below:

1.1 Information You Provide Directly

When you create an account or use any service on aa71, the following information is collected:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Address (if required for billing verification)
• Your preferences and preferred language of communication

1.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• Device type, operating system, and browser details
• IP address and approximate geographical location
• Time and date of access to the platform
• Log of pages visited and items clicked
• Gaming activity details (bet amounts, win/loss history)
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases, we may receive necessary information from payment processors or identity verification service providers. In such cases, the privacy policy of that third party will also apply.

aa71 uses your personal information for the following legitimate purposes:

2.1 Account Management & Service Delivery

• Creating, verifying, and keeping your account secure
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, or bank transfer)
• Correctly applying bonuses and promotional benefits
• Maintaining records of gaming history and transactions

2.2 Identity Verification & Security

• Preventing fraud and unauthorized access
• Complying with anti-money laundering policies
• Confirming account ownership
• Preventing minors from accessing the platform

2.3 Communication & Support

• Responding to your questions through customer service (24/7 live chat and email)
• Sending important updates, policy changes, or security notices
• Providing promotional information as per your request

2.4 Platform Improvement

• Analyzing user experience to improve the platform
• Identifying and resolving technical issues
• Determining demand for new games and services

aa71 gives the highest priority to the security of your personal information. We follow the highest security standards in the industry.

3.1 Technical Security Measures

• All data is transferred through SSL/TLS encryption
• Stored data is protected by strong encryption algorithms
• Regular security audits and vulnerability assessments are conducted
• Unauthorized access detection systems remain active
• Financial transaction data is processed through secure payment gateways

3.2 Data Retention Period

Your information is retained for the period necessary to meet applicable legal and regulatory obligations. Even after account closure, some information may be retained for a specified period, as required by law. Unnecessary information is securely deleted in a timely manner.

aa71 does not sell your personal information. However, data may be shared with third parties in the limited circumstances described below:

4.1 Service Providers

aa71 engages certain trusted third-party service providers who assist in operating the platform. These include payment processors (bKash, Nagad, Rocket, and associated banks), identity verification services, and technology infrastructure providers. These providers receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.

4.2 Legal Obligations

aa71 may be required to provide information in accordance with valid orders from law enforcement agencies or courts. Such disclosure is made only in compliance with applicable legal processes.

4.3 Business Transfers

If a major change occurs in aa71's operations in the future (such as a merger or acquisition), user data may be transferred to the successor organization. You will be notified in advance in such a case.

aa71 uses cookies and similar technologies to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Required to operate the platform's core functions (login sessions, security).
• Performance Cookies: Used to monitor page load times and technical issues.
• Preference Cookies: For remembering language, theme, and other personal preferences.
• Analytics Cookies: To understand platform usage patterns and improve services.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling certain essential cookies may cause some aa71 services to not function properly. Instructions for managing cookies can be found in your browser's help section.

As an aa71 user, you have the following rights over your own information:

• Right to Know: You have the right to know what information we have collected about you and how it is being used.
• Right to Correction: If your profile contains incorrect or incomplete information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In specific cases, you may request that the use of your information be limited.
• Right to Object: You may object to marketing communications at any time.
• Right to Data Portability: You can receive your data in a structured format.

To exercise these rights, email us at [email protected] or contact us through 24/7 live chat. We will respond to your request as quickly as possible.

aa71 is a responsible gaming platform. Our services are intended only for individuals aged 21 or older. We do not knowingly collect information from minors.

Through our identity verification process, we ensure that no minor can open an account on our platform. If a minor's information enters our system for any reason, we will immediately close the relevant account and delete all associated data upon becoming aware of it.

If a parent or guardian believes their child is using aa71, please contact [email protected] immediately.

aa71 reserves the right to update this Privacy Policy as needed. For any significant changes, we will take the following steps:

• You will be notified in advance by email about the changes.
• A clear notice will be displayed on the platform's homepage.
• The "Last Updated" date at the top of this page will be changed.
• Continued use of the platform after the changes will be considered as your agreement to the new policy.

For major changes to the policy, you may be given the opportunity to provide consent again before the changes take effect.

aa71 primarily serves the Bangladesh market. As some technology service providers are located in other countries, your information may be transferred internationally. In such cases, we ensure that the data transfer takes place under appropriate safeguards and that applicable privacy standards are maintained in the receiving country.

All third-party service providers are contractually bound to comply with our privacy standards. They may never independently use your information without aa71's permission.

The following applies to matters concerning the interpretation of this Privacy Policy and the laws and regulations applicable to all of aa71's services:

• If any part of this Policy is unclear or disputed, aa71 shall have the final right to interpret it.
• If any provision of this Policy is found to be legally unenforceable, the remaining provisions will continue to be in effect.
• This Policy is originally written in Bengali. In the event of any ambiguity in translation, the Bengali version shall be authoritative.
• In the event of a legal dispute with aa71, both parties will first attempt to resolve the matter through discussion.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.